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Terms of Use and Privacy Policy

Terms of Use & Privacy Policy of DhaagaDiaries

Last Updated: [27th July, 2023]

Welcome to DhaagaDiaries (“www.dhaagadiaries.com”), an online platform owned and operated by DHAAGADIARIES (OPC) PRIVATE LIMITED, a company registered under the laws of the Republic of India, with its registered office at 200, Defence Colony,Hisar, Haryana, India. Throughout this Privacy Policy, the terms “DhaagaDiaries,” “we,” “us,” or “our” refer to the website and its operator, DHAAGADIARIES (OPC) PRIVATE LIMITED. The term “User,” “You,” or “Your” refers to any user/viewer of this Website, their representatives or affiliates, and any person availing our services through this Website, our Instagram handle (www.instagram.com/dhaagadiaries), or any other medium. The term “Third Party” refers to any person, natural or juristic, other than DhaagaDiaries and the User.

Please read this Privacy Policy carefully before using our Website. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Policy. If you do not agree with any part of this Policy, please do not use this Website.

Information We Collect
During your use of this Website, we may collect the following categories of information:

1.1 Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, postal address, gender, and age.

1.2 User-Generated Content: Any information, including images or other content, uploaded/posted by you on our Website or on a third-party social media site associated with DhaagaDiaries may be collected.

1.3 Third-Party Account Credentials: If you choose to log in using a third-party account, such as Facebook, we may collect your log-in credentials for that account.

1.4 Payment Information: For the purpose of availing our services, we may collect payment information, such as credit card, debit card, bank account, or medical insurance details.

1.5 Body Size and Measurements: To ensure accurate product sizing, we may collect body size and measurement details appropriate for determining clothing sizes.

1.6 Other Information: We may collect any other information considered necessary in our sole discretion for the performance of services agreed to be procured by you from DhaagaDiaries.

Use of Your Information
DhaagaDiaries may use your information for the following purposes:

2.1 Order Processing: We use your personal information to process and fulfill your orders and deliver products to the correct destination.

2.2 Service Improvement: Your information helps us improve our services, innovate new products, and customize offerings based on your interests.

2.3 Communication: We may contact you for feedback, market research, and to provide updates or information related to our products and services. You can opt-out of receiving marketing communications.

2.4 Payment Processing: We use payment information to complete transactions between you and DhaagaDiaries through the payment gateway.

2.5 Advertising and Marketing: We may use anonymized information to provide targeted advertising and promotional materials. Your personal information will not be shared without your consent.

2.6 Research and Development: We may use your information for research and development purposes related to retail and customer preferences.

Security of Your Information
DhaagaDiaries implements industry-standard security protocols and measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee absolute security, and you acknowledge that any transmission of data is at your own risk.

Your Obligations
You are responsible for providing accurate and truthful information for the availing of our services. DhaagaDiaries reserves the right to deny services if required information is not provided.

Third-Party Sharing
We do not sell or disclose your identifiable or sensitive information for any consideration. We may share non-identifiable and non-sensitive information with our partners and affiliates in accordance with written agreements containing similar safeguards.

We may share your information with delivery and courier companies for the purpose of providing delivery services offered by DhaagaDiaries.

Cookies Policy
DhaagaDiaries uses cookies to enhance your browsing experience. You can modify your browser settings to restrict or block cookies if you prefer.

General Disclaimer
Any dispute arising between a User and DhaagaDiaries over this Policy shall be governed by the laws of the Republic of India and be subject to DhaagaDiaries’ terms and conditions of use.

Contact Us
If you have any questions or grievances regarding this Privacy Policy, please contact us at [email protected].

Please note that this Privacy Policy may be updated periodically. It is your responsibility to check for any changes.

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